Simply present proof of the competitor’s advertised price for the identical product, either at the time of purchase or within 7-days after your purchase.
Once your price match request is verified and the competitor’s product is confirmed as being in stock and available for immediate sale using the same payment method (and same term, if purchasing with an Interest Free Plan), we will happily match the price or refund the difference to you.
What are the exclusions?
What proof do I present when requesting a price match?
Simply provide a Harvey Norman Online® Live Chat team member proof of the competitor's current advertisement or website address, showing the offer's end date and any terms and conditions. A Live Chat team member may check the website to verify the lower price and availability of the product.
Once your price match request is verified, we will create an offer for you to purchase the product from us at the lower price.
Can I use ‘Interest Free’ as my method of payment?
Yes. If the competitor’s advertised price for the identical product includes an ‘Interest Free' payment option (with the same payment term), you will have the option to pay using a current Interest Free payment option.